Yes, returns are possible. You have 14 days after receiving your order to return items.

The requirement is that the items are unworn, unwashed, in their original condition and that all labels, packaging and contents from the package are returned completely .

Important:

All returns must be announced in advance by email to info@sorveaclo.com and confirmed by us.

You are responsible for the return shipping costs (shipping, customs, fees, etc.) .

You can find all the details here:

https://sorveaclo.com/policies/refund-policy

Shipping usually takes 2-5 working days.

Orders are packed and shipped within 3 working days.

Shipping is handled by Swiss Post or Hermes – you will receive a tracking number as soon as your package is on its way.

We accept all common payment methods.

These include credit and debit cards (Visa, Mastercard, Maestro) , TWINT , Apple Pay and Google Pay .

All payments are securely processed through Shopify.

Yes, refunds are possible.

Once your return has been received and inspected, you will receive your money back to the original payment method within approximately 10 working days .

If you haven't received anything after 15 days, please contact us at info@sorveaclo.com .