Shipping policy
Shipping Policy – SORVEA
This is a translation provided for convenience. In case of discrepancies, the German version is legally binding.
Here you will find all information on processing times, carriers, shipping costs and important notes for your SORVEA order.
Overview1. Processing time
Your order is packed and shipped within 3–6 business days after receipt of payment. Weekends and public holidays are not business days.
2. Carriers & delivery time
Orders are shipped via Swiss Post, Hermes or DHL. The delivery time depends on the carrier and destination.
3. Shipping costs
| Destination | Cost | Delivery time (estimate) |
|---|---|---|
| Switzerland & Liechtenstein | CHF 7 | 2–3 business days |
| Germany | €7.99 | 2–5 business days |
| Austria | €14.99 | 2–5 business days |
| Other EU countries | €16.99 | 2–9 business days |
| United Kingdom | £18.99 | 2–9 business days |
| Norway | €23 | 2–9 business days |
| USA & Canada | $29.99 | 7–14 business days |
| Other countries | calculated at checkout | varies |
Note: Shipping costs are calculated exactly and displayed at checkout.
4. Important notes
- We are not responsible for delays caused by carriers.
- Please make sure your shipping address is correct to avoid delays or additional costs.
- Any customs or import duties in the destination country are borne by the buyer.
5. Contact
For questions about shipping or your order, contact us at:
Email: info@sorveaclo.com
